Confident and Humble Expert or Arrogant Expert

Experts come with different personality traits. Maybe you’ve noticed. There are the confident yet humble ones and also the overconfident and arrogant type.

The former likely have high self-awareness. The latter, probably do not, much to the chagrin of the people with which they are communicating their expertise.

Charles Reiling, the President and CEO of CoastalOne, converses about this interesting topic.