Validation and Taming Defensive Impulses
Minette Norman, a leadership speaker, consultant and author and founder and CEO of Minette Norman Consulting provides nine quick quotes as Communication Intelligence Red Diamonds about people who are providing us feedback or want to — and how we can frame the concept to where we value it and are more open to it.
Increasing Tolerance to Unwanted Feedback
Kathi Kulesza, leadership expert and keynote speaker provides five quick, to-the-point Red Diamonds about feedback, how to frame it, what to look for and why it's critically important to be open minded to receive with poise.
What Makes for Successful Conversation
Tavis Smiley of The Tavis Smiley Podcast gives readers four quick Communication Intelligence Red Diamonds about more skilled, effective conversation.
Dismissive, Lengthy, Evasive Traits in Ineffective Apology
Regina Carswell Russo, founder and CEO at RRight Now Communications, offers a three smart Communication Intelligence Red Diamonds about ineffective apologies and simply, what to do instead.
Timing, Responsibility and Commitment Required to Have Difficult Apologies Accepted
Yonason Goldson of Ethical Imperatives offers up six Communication Intelligence Red Diamonds about apologies, when they are not right and how they can be more effective.
People Can Tell When an Apology “Doesn’t Taste Right’
Greg Stephens, president at Choice Consulting provides three Communication Intelligence Red Diamonds on apologies deemed not good enough.
Insights for Successful Communication
Chuck Wisner, author of THE ART OF CONSCIOUS CONVERSATIONS: Transforming How We Talk, Listen and Interact provides seven quick Communication Intelligence Red Diamonds on how to more successfully communicate.
Importance of Meaningful Consequences to Ensure an Ethical Organization
Ted Bililies, chief talent officer and managing director at AlixPartners offers three quick Red Diamonds on ethical behavior and how to address it to create an ethical organization.
Understanding and Addressing Unethical Behavior
Sarah Cabral, a senior scholar in business ethics at the Markkula Center for Applied Ethics at Santa Clara University offers seven quick Red Diamonds about unethical behavior in this Communication Intelligence feature.
Two Risks of Calling Out Communication Leaks
Priscila Martinez, CEO of The Brand Agency, provides two Communication Intelligence Red Diamonds about company communication leaks and what not to do and what to assume is coming next.
Reasons Why Company Information is Being Leaked by Employees
Phil Gomes, chief communications and marketing officer at Bloq offers three Red Diamonds as to why company communication may be leaked to the public and media.
Think Twice About Admonishing Employees or Warning Them to Refrain From Leaking Information
Josh Glasstetter, director of communications at Insurate offers some Communication Intelligence Red Diamonds about employees leaking company conversations and business.
Blunt Language and Its Dangers
Laurie Brown of Laurie Brown Communications offered these six, quick, smart, valuable points about blunt language, the risks and how to communicate more successfully, with less risk.
What People Want in Communication in Painful Times
Two Communication Intelligence Red Diamonds about communication expectations in difficult, painful times, courtesy of Dr. Bertrina Olivia West Al-Mahdi.
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How to Disagree and not be a Disagreeable Person
Stephen McGarvey, an expert on influence and persuasion and founder at Solutions In Mind, offers four quotes of wisdom in this Red Diamonds feature about how to disagree more effectively without being judged as a disagree person.
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