What People Want in Communication in Painful Times
Red diamonds are known as the most expensive and the rarest diamond color in the world. It is Communication Intelligence’s hope that the quotes shared in this section of the magazine will be rare “finds” that will be highly valued.
“Communication that takes responsibility and accountability while also expressing empathy and sincerity.
“Honest communication about what is — and went wrong and a sincere dedication to make a change. We want to see action. But also, in the moment, we want to feel heard and seen. We don't want to feel dismissed or discounted as just another.”
Dr. Bertrina Olivia West Al-Mahdi, U. S. Navy veteran, psychologist
Licensed Professional Counselor and Trauma, Diversity & Inclusion consultant
“We all know politicians lie, so even if you cannot, choose not, or do not have the authority to change laws, make a difference, right the wrong, etc., at that moment, we want more than thoughts and prayers.
“We want compassion. We want outrage. We want allyship.”
Dr. Bertrina Olivia West Al-Mahdi, U. S. Navy veteran, psychologist
Licensed Professional Counselor and Trauma, Diversity & Inclusion consultant
