Think Twice About Admonishing Employees or Warning Them to Refrain From Leaking Information

Red diamonds are known as the most expensive and the rarest diamond color in the world. It is Communication Intelligence’s hope that the quotes shared in this section of the magazine will be rare “finds” that will be highly valued.

“There is no better way to guarantee a leak than to admonish employees for leaking. It almost always backfires.”

Josh Glasstetter, director of communications at Insurate

“For many employees, work-from-home has meant reduced managerial oversight and attachment to one’s employer. The pandemic has also seen economic uncertainty, political polarization, social instability and increased scrutiny of companies and organizations. These are some of the many factors that have motivated employees to release internal communications.”

Josh Glasstetter, director of communications at Insurate

“The best defense a company has against leaking is to treat its employees well and provide a quality product to customers. Companies can take reasonable steps to protect information and instill discretion in employees, but they will be on a stronger footing if they can demonstrate real harm to the company–above and beyond the CEO’s discomfort.

“Well-known corporate leaders should assume that anything they say in a large forum, virtual or otherwise, will become public and proceed accordingly.”

Josh Glasstetter, director of communications at Insurate