Michael Toebe Michael Toebe

Speaking to Emotions Instead of Logic in Conflict

Doug Noll, a lawyer and professional mediator, addresses angry leadership communication and how appealing to logic is unconvincing to some followers, especially when it comes to what people deem personal decisions.

Noll speaks to what science says does work and provides an example in this Communication Intelligence article based on French President Emmanuel Macron's angry comments to his unvaccinated citizens.

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Michael Toebe Michael Toebe

Communicating Shared Goals for Persuasiveness

Nick Maschari, senior vice president at Mission North, a public relations firm, talks about leadership anger in crisis and how identifying and communicating shared goals, in place of verbal attacks, are the way to inspiring desired decision making.

This Communication Intelligence article is based on French President Emmanuel Macron's heated comments toward his unvaccinated citizens.

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