Leaders don’t always communicate successfully in stressful and angry moments. Last week, one leader allowed a reporter’s question to trigger him to the point where the leader reacted with great dismay and profanity.

What’s going on in situations like this, beyond the obvious?

Two specialists — Louise Carnachan and Jessica Wright — made themselves available to talk about it.

How a leader communicates when they are angry is important, especially within a crisis. It’s challenging. The expectations for poise and self control are high. The need to gain people willing to follow can be arduous, yet it’s critical.

This Communication Intelligence Special Series examines how French President Emmanuel Macron recently spoke in response about the population in his country that is not vaccinated. His words were blistering. Was his communication and harsh language what the moment called for or was it reckless and counterproductive?

This series benefitted from a variety of thoughtful, well-articulated viewpoints, some of which might resonate with you and prove beneficial in your own organization’s communications.

How often have you noticed unprofessional behavior taking place, either from a distance or up close and how often do you really know that the behavior is being wisely addressed and corrected?

It’s a problem. Yet one that usually is ignored, rationalized or defended, to great detriment to people who must interact with and endure it.

This Communication Intelligence Special Series features perspectives from four intelligent, experienced sources who look at the topic from different angles. Here is a quick overview of their wisdom and links to it.

CEOs don’t always communicate with the necessary skill that allows them to be believable. While it’s not always entirely their error, it often is due to their ignorance or deficiencies.

This Special Series includes short conversations with five professional communication sources who detail what they see and don’t see and what can be done better so CEOs can be experienced more impressively and judged more believable.

Compassion is not felt as regularly as it should be or can be, either in the workplace or business interactions.

This Special Series engages in conversations with four sources passionate to talk about the topic.

Gerald Suarez (pictured), Professor of the Practice in Systems Thinking and Design (University of Maryland’s Robert H. Smith School of Business).

Land Bridgers, CEO of Integrated Financial Group.

Joyce Gioia, President of The Herman Group of Companies.

Terry M. Isner, Owner and CEO of Jaffe.

These conversations align on some points and at the same time also offer unique observations, opinions and recommendations. Maybe one or more of these sources will mention something that you find important, practical and valuable.

SPECIAL SERIES: Having Our Way of Thinking and Doing Things Respectfully Challenged. Interviews in the form of articles providing professional and personal insights:

Jaimie L. Hunt (pictured), Vice President and Chief Marketing and Communications Officer at the University of Miami (OH).

Ira S. Wolfe, President and Chief Googlization Officer at his company, Success Performance Solutions.

Cassandra Aasmundsen-Fry, Psy.D. at Mindwell.biz.

Tyler Suchman, Founder of Tribal Core.

Joaquín Roca, CEO and Co-Founder of Minerva adds his wisdom in a quote at the end.