Instincts and Psychology Make Receiving Feedback a Chore Yet It’s Possible to Overcome It to Prosper
Minette Norman, a leadership speaker, consultant and author at Minette Norman Consulting talks about why receiving feedback can be so challenging and how we can successfully train ourselves to receive it more humbly — and prosper for it.
Playing Ostrich to Feedback Comes With an Opportunity Cost and Reputation Risk
Resisting feedback means you are more likely to miss risks, turn away from those with your best interests in mind and lessens the probability you will remain a valued asset, says Dr. David Lenihan, CEO of Ponce Health Sciences University and co-founder of Tiber Health.
Have Thick Skin and Welcome Feedback
How we frame feedback can significantly determine how much we learn and how quickly. Kathi Kulesza of Kulesza Training and Consulting talks about the importance of having thick skin, welcoming feedback and why that’s necessary.
Importance of Trust and Perception of Competency Before Providing Feedback
Bill Catlette, a partner at Contented Cow Partners and an executive coach and management advisor, points out two critical keys to providing feedback that is more likely to be received positively.
‘You Gain an Incredible Advantage’
Ryan McCormick, media relations specialist and co-founder at Goldman McCormick Public Relations talks about the "incredible advantage" a person has in front of them when they receive important feedback.
‘Some of the Best Coaching of My Life’
Logan Mallory, vice president of marketing at Motivosity, details how we often experience and judge feedback, what we can choose instead and how he learned the painful way, with some impactful coaching, how to dissect the emotional hurt.
Don’t Assume an Apology will Save the Day
In part 4 and final part of this Special Series, Sherese Patton, founder and principal publicist of the Patton Agency, offers words of wisdom for leaders and their organizations about their communication, especially through social media.
What’s Behind Leaders’ Careless, Impulsive Communication and How to Prevent It
Dick Grove, founder and CEO of INK Inc. Public Relations talks about the very damaging errors leaders often make to their organizations and themselves with their public communication.
He converses about what this shortcoming or weakness means and how to prevent this significant error, and the resulting consequences, from happening.
Part 3 of a 4-part Communication Intelligence Special Series.
Alarming Frequency of High-Risk Social Media Communication and What to Do About It
Mistakes or foolish errors, it doesn’t matter, leaders and other professionals who should know better are too often committing social media blunders with their offensive communication.
Why does it happen, how should organizations be looking at the dilemma and what can be done? This Communication Intelligence Special Series examines these questions.
Dr. Contrecia Tharpe, founder, communications professional and leader at her firm FayeVaughn Creative, examines the thinking and behavior and recommends fixes for it.
Gaining More Likability and Peace at Work
The emotional need and desire for likability at work is not something people might talk about and admit often but almost everyone wants it from their superiors and peers.
Read LinkedIn message boards and you’ll learn of how common conflicted professional relationships can be and how stressful people find it.
Stephen M.R. Covey, former CEO of the Covey Leadership Center and author of a best-selling book (New York Times and Wall Street Journal) on trust, talks about how we can connect stronger at work and offer that type of connection to others.
Building Trust and Avoiding Key Mistakes to Prevent Being Initially Disliked
It can be difficult to experience not being liked at a beginning of a professional relationship, and not understand ‘why?’ It can prove confusing, discouraging and frustrating.
Sara Weand is a Licensed Professional Counselor and DBT Therapist who was open to having a conversation (turned into an article) about the topic, offering up smart approaches as well as behaviors to avoid, to increase the likelihood of building rapport, trust, likability and better interactions and relationships.
Men’s Struggles With Self-Care Show Up in Workplace
It’s not talked about often and it probably isn’t that well known, especially to men, but one Licensed Clinical Social Worker says males who do not recognize the need for healthy self care and relaxation, often reveal their struggles and overwhelm not only at home but in their professions.
Jessica Wright of Wright Choice Counseling talks about how one high-profile person in college basketball showed a clear need for some professional assistance with his stress and anger triggers.
How Leaders Can Better Respond to Reporters Questions of Doubts and Criticism
Last week, a well-known men’s college basketball coach — Penny Hardaway — lost his composure with the media, cursing at their coverage of him and his team.
What does this reveal about Hardaway and how he might very well, under the level of stress he’s experiencing right now, benefit from some help?
Louise Carnachan is an organizational development consultant and leadership coach and she talks about what is going on with leaders who are struggling with anger and outbursts and what could prove helpful to them and their employers.
Speaking to Emotions Instead of Logic in Conflict
Doug Noll, a lawyer and professional mediator, addresses angry leadership communication and how appealing to logic is unconvincing to some followers, especially when it comes to what people deem personal decisions.
Noll speaks to what science says does work and provides an example in this Communication Intelligence article based on French President Emmanuel Macron's angry comments to his unvaccinated citizens.
Communicating Shared Goals for Persuasiveness
Nick Maschari, senior vice president at Mission North, a public relations firm, talks about leadership anger in crisis and how identifying and communicating shared goals, in place of verbal attacks, are the way to inspiring desired decision making.
This Communication Intelligence article is based on French President Emmanuel Macron's heated comments toward his unvaccinated citizens.